Carol Kando-Pineda, Staff attorney, FTC's Bureau of Consumer Protection
It's Military Consumer Month! Did you know that scammers call and pretend to be from the Social Security Administration (SSA)? They say your Social Security number (SSN) has been suspended because of suspicious activity or it being involved in a crime. The FTC’s latest Data Spotlight finds that reports about SSA imposters are surging. People told us they lost $19 million to SSA imposters in the past year. Here's what to know: Your SSN is not...
Andrew Smith, Director, FTC's Bureau of Consumer Protection
July is Military Consumer Month and a good time to focus on scams affecting military consumers. Last year, imposter scams once again topped the list of frauds that military consumers reported to the FTC. More than 36,000 servicemembers, veterans, or family members reported an imposter scam. Although only 11% of them reported losing money, their total losses to this type of scam were $34 million, with a median loss of $900. Imposter scams can take...
Amanda Koulousias, FTC Staff Attorney
By October 31 , the nationwide credit reporting agencies – Equifax, Experian, and TransUnion – must provide free electronic credit monitoring services to active duty servicemembers serving away from their usual duty station and to National Guard members. Why might you want this service? A credit monitoring service will track activity on your credit reports at the major credit reporting agencies. It can alert you to mistakes or problems on your...
Carol Kando-Pineda, Counsel,FTC's Division of Consumer & Business Education
November 11 is Veterans Day, a time to commemorate former servicemembers and recognize their service to the nation. In the U.S. today, there are more than 20 million veterans. Whether they’ve been out of the service for days or decades, they can benefit from Military Consumer’s tips on managing money, avoiding scams, and making the most of their service-related benefits. Share these tips with your military and veteran networks. For those vets who...
by Andrew Smith, Federal Trade Commission, Director of Bureau of Consumer Protection , Gail Hillebrand, Bureau of Consumer Financial Protection, Division of Consumer Education and Engagement
Free credit freezes and year-long fraud alerts are here, starting September 21 st, thanks to a new federal law. Here’s what you should know: Free credit freezes Security freezes, also known as credit freezes, restrict access to your credit file, making it harder for identity thieves to open new accounts in your name. Starting September 21, 2018, you can freeze and unfreeze your credit file for free. You also can get a free freeze for your...
Cristina Miranda, Consumer Education Specialist, FTC's Division of Consumer & Business Education
Servicemembers understand the serious responsibility of enlisting in the armed forces. But some companies may try to take advantage. If you or a loved one is visiting military recruiting websites to research or enlist , don’t get the wrong impression. Double check that the military recruiting sites you land on are official websites of the U.S. Armed Forces, not ones in disguise made to collect, and sell, your personal information. According to a...
Ari Lazarus, Consumer Education Specialist, FTC
Before you get too excited, are you sure it’s that person? Really sure? We’ve heard reports that scammers, who will try just about anything to separate you from your money, are now posing as celebrities on social media. They’re asking fans to send money for all kinds of supposed reasons – like claiming a prize, donating to a charity, or giving help of some kind. Some celebs do raise money for legitimate causes. But you want to be sure the cause...
Carol Kando-Pineda, Attorney, FTC's Division of Consumer and Business Education
Military Consumer Month is over, but that doesn’t mean our work is done! Scams will evolve and change, and they often follow the headlines. Military Consumer’s email updates can fill you in on the latest. If you missed this month’s posts about imposters, check the Military Consumer blog to learn more about scammers who pretend to be your distressed family member, an online love interest, a government official, a tech support worker, or a...
Carol Kando-Pineda, Attorney, FTC's Division of Consumer and Business Education
You get a text, call, or email from someone who says they’re with the government. They may claim to be a U.S. Marshal, saying you must pay a fine for missing jury duty. Or the IRS, saying that you owe thousands in back taxes. Some might threaten legal action, deportation, or arrest if you don’t pay up or give them your financial information. In other cases, it sounds less scary and more like your lucky day. The call, text, or email will say you...
Jacqueline Choy , Consumer Education Specialist, Hawaii Department of Commerce and Consumer Affairs
Hawaii is home to 47,000 active duty servicemembers and 5,500 National Guard personnel—many of whom face unique challenges because of permanent changes of station. To help them as they transition to living in Hawaii, the state’s Department of Commerce and Consumer Affairs (DCCA) offers the Military Consumer Fraud Guide . Looking to buy a used car in the state? Need to make home repairs? The Guide offers helpful tips specific to military personnel...