Terri Miller, Consumer Education Specialist, FTC
Mortgage interest rates may be on the way down, but scammers’ false promises are likely on the way up. If you’re looking to lower your mortgage payment — by refinancing your home or VA loan — learn about your options and how to avoid mortgage relief scams.
Alvaro Puig, Consumer Education Specialist
Hackers target your email and social media accounts to steal your personal information. Like your username and password, bank or credit card account numbers, or Social Security number. If they get it, they use it to commit identity theft, spread malware, or scam other people. So, what are signs that someone hacked your account, and how can you recover a stolen account?
Alvaro Puig, Consumer Education Specialist
We recently shared advice to help you safeguard the personal information in your accounts, on your computer, and on your phone to protect it from identity theft. But scammers aren’t just after your data. They want your hard-earned cash, too. Here are some common scams to watch out for.
Eunice Kim, Consumer Education Specialist
No one likes waiting in airport security lines. To speed things up, some people opt to get TSA PreCheck. Scammers know this and send emails that look like they're from TSA PreCheck — but they’re not. The emails want you to click a link that takes you to a scam website that only looks like the official site — but it’s not. If you pay to “enroll” or “renew” your TSA PreCheck, you may not even realize you’ve paid a scammer until you get to the airport for your next trip. But there are ways to spot these scams.
Jennifer Leach, Division of Consumer and Business Education
If you’ve been grocery shopping lately, you might have noticed that the box, can, or bag you usually buy might feel a little lighter. Sure, sometimes brands repackage and freshen their designs — but sometimes everything is exactly as it was. Just maybe a little smaller with less inside.
Jim Kreidler, Consumer Education Specialist
Many communities are experiencing devastating losses from recent hurricanes, and no one knows how long it will take to recover. Maybe you’re considering donating to help people in those communities. But how can you avoid charity scams and make sure your donations go to the people who need them and not to a scammer?
Terri Miller, Consumer Education Specialist, FTC
With the holiday season approaching, you might be looking for extra funds to cover things like gifts and trips. But if you’re planning to borrow the money, make sure a payday loan isn’t your first — or only — choice. Sure, you might get the money fast, but the added fees and interest could make the payback really slow — or nearly impossible.
Nick May, Assistant Director, Southeast Region
Have you seen offers to “unlock” the equity in your home by selling it and then renting it back from the buyer? The ads make these agreements — called sale-leasebacks — sound like a simple and risk-free way to get cash upfront and stay in your home. But the truth is these agreements are far from risk-free.
Jim Kreidler, Consumer Education Specialist, FTC
Nobody knows how long it’ll take to recover from the devastating flooding and destruction of Hurricane Helene. But we do know it won’t be long before scammers try to cash in on the storm. As you’re working to get back on your feet, learn how scammers operate — and how to avoid them.