Andrew Smith, Director, Bureau of Consumer Protection

Military Consumer Month is here! In these unprecedented and challenging times, we’re focusing on consumer issues related to COVID-19. As of June 30, consumers have submitted more than 115,000 reports of fraud related to COVID-19, resulting in reported losses of more than $74 million. Scammers...

Colleen Tressler, Consumer Education Specialist, FTC

To help limit the spread of the Coronavirus, many states are requiring people to wear face coverings in places open to the public. But there are cards circulating online and on social media that say the holder has a disability that prevents them from wearing a mask, and that it’s illegal for any...

Colleen Tressler, Consumer Education Specialist, FTC

June 1 is the official start of hurricane season, and now is a great time to make a plan to deal with weather emergencies. Especially because this year, we have the added concern of the COVID-19 pandemic, including what you need know if you have to go to a shelter . (Hint: it involves packing hand...

Ari Lazarus, Consumer Education Specialist, FTC

Hey college students: even though you’re likely far from campus, scammers are still trying to find you. Maybe you or your friends have gotten an email claiming to be from the “Financial Department” of your university. The email tells you to click on a link to get a message about your COVID-19...

Seena Gressin, Attorney, Division of Consumer & Business Education, FTC

Are you tempted to play “The Circle Game,” join a “Blessing Loom,” or jump on a “Money Board”? These are some of the names for an online scam that’s making the rounds at a time when millions of people are out of work and scraping for cash. It promises a big return for a modest investment. Don’t...

Emma Fletcher, Division of Consumer Response and Operations

Every year, thousands of servicemembers report to us about their consumer experiences. Those reports are the focus of the FTC’s Data Spotlight , Identity theft causing outsized harm to our troops . From an analysis of the data, we can see that servicemembers often face consumer challenges that...

Namukolo Kasumpa, International Fellow, Division of Consumer & Business Education

If you’ve been thinking about adding a pet to your family, now may be a good time. In addition to pets offering unconditional love, companionship, and amusement, studies have shown that the bond between people and their pets has health benefits. Regular walking or playing with pets can decrease...

Colleen Tressler, Consumer Education Specialist, FTC

You’ve probably been hearing a lot about contact tracing . It’s the process of identifying people who have come in contact with someone who has tested positive for COVID-19, instructing them to quarantine and monitoring their symptoms daily. Contact tracers are usually hired by a state’s department...

Lois Greisman, Elder Justice Coordinator, FTC

Do you or a loved one live in a nursing home or assisted living facility ? Are you (or they) on Medicaid? If you said “yes” to both, please read on and prepare to get mad. We’ve been hearing that some facilities are trying to take the stimulus payments intended for their residents on Medicaid. Then...

Andrew Smith, Director, Bureau of Consumer Protection

Since the beginning of the COVID-19 crisis, the FTC has released dozens of warning letters against people trying to make an illegal buck off the Coronavirus. More than a month in, it seem s like a good time to look back at what’s happened. If you follow this blog, you’ll know these have been busy...

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