Lisa Lake, Consumer Education Specialist, FTC
Scammers are creative, cunning and cruel — and they often mix in a little truth to spice up their big lies. This scheme shows just how low they can go. Government imposters claiming to be with the FTC, or another agency like the fictitious “Consumer Protection Agency,” are calling to inform people they have won a huge sweepstakes from the Make-a-Wish Foundation, a well-known charity for very sick children. To get the money, the callers say, the...
Bridget Small, Consumer Education Specialist, FTC
As part of its settlement with DeVry University , starting today, the FTC will mail 173,000 refund checks worth more than $49 million to some students who attended the school between 2008 and 2015. Checks will expire 60 days after they were mailed. The FTC used DeVry’s records to identify the people who were eligible for refunds. To get a refund, a person must meet all four of these eligibility criteria: enrolled for the first time in a bachelor...
Tom Pahl, Acting Director, Bureau of Consumer Protection, FTC
July is Month of the Military Consumer. It’s a great time to remind servicemembers, veterans, and their families of the helpful tips you can find at Military.Consumer.gov. It’s your tool for financial readiness. Because when you know how to manage your money — and how to spot a rip-off — you’re more financially solid and mission-ready. Here’s our new video where Acting FTC Chairman Maureen K. Ohlhausen kicks off Month of the Military Consumer...
Cristina Miranda , Consumer Education Specialist, FTC
I’m the proud daughter of a Navy veteran, and attended school on two military bases from elementary through high school. Looking back – although I may not have fully understood the consequences at the time – I see how various financial issues and scams affected the lives of my military friends and their families. That’s why I take consumer protection for servicemembers, veterans and their families seriously. For me, it’s personal. It’s also a top...
Lisa Lake, Consumer Education Specialist, FTC
Did you ever apply for credit and were refused? There may be something on your credit report that’s holding you back. But it might not all be accurate. Checking your credit report at least once a year helps you know what’s there – and keeps you on track for a healthier financial future. Visit AnnualCreditReport.com to get your free credit report from each of the three major reporting agencies: Equifax, Experian and TransUnion. The law entitles...
Colleen Tressler, Consumer Education Specialist, FTC
It’s National Homeownership Month, and the FTC and the National Association of Realtors® want to remind you that scammers sometimes use emails to rob home buyers of their closing costs and personal information. Here’s how the scam works: hackers break into the email accounts of buyers or real estate professionals to get information about upcoming real estate transactions. The hacker then sends an email to the buyer, posing as the real estate...
Carol Kando-Pineda, Attorney, Consumer & Business Education, FTC
Moving can be daunting, but for millions of Americans, the biggest relocation challenge might be related to their jobs: getting a professional license in a new state. The obstacles aren’t just paperwork and fees. Licensing requirements often vary from state to state so you might have to take additional courses or get specialized on-the-job experience – even if you’ve been working in the same profession for years. Military spouses face these...
Bridget Small, Consumer Education Specialist, FTC
The FTC has been cracking down on deceptive tech support operations that call or send pop-ups to make people think their computers are infected with viruses. Scammers ask for access to computers, then charge people hundreds of dollars for unnecessary repairs. In Operation Tech Trap, the FTC and its partners announced 16 actions against deceptive operations, and the FTC temporarily halted the operations of several defendants. Recently, a woman who...
Colleen Tressler, Consumer Education Specialist, FTC
Skimmers are illegal card readers attached to payment terminals — like gas pumps — that grab data off a credit or debit card’s magnetic stripe without your knowledge. Criminals sell the stolen data or use it to buy things online. You won’t know your information has been stolen until you get your statement or an overdraft notice. Skimmers are nothing new, but technology has made them smaller and harder to find. Sometimes, they’re even hidden...
Nat Wood, Associate Director, Consumer & Business Education, FTC
Here at the FTC, we’re known for getting things done on behalf of regular people. Unfortunately, sometimes scammers try to take advantage of our good reputation. The latest example: Some people have gotten an email that claims to be from Maureen Ohlhausen, the FTC’s Acting Chairman. But it’s not. The email asks you to give your bank account information – so, it says, you can get money from the government’s settlement with Western Union. The email...