Cristina Miranda, Consumer Education Specialist, FTC
Love is a powerful thing. So when a loved one calls or emails, saying they’re in trouble, you’d want to help, right? If they ask you to send cash immediately — should you follow your heart? The short answer is: no. Unfortunately, scammers pretend to be someone you know to trick you into sending money. They might pressure you to wire money quickly to help with an emergency — to get out of jail, pay a hospital bill, or leave a foreign country.
Colleen Tressler , Consumer Education Specialist, FTC
Have you seen a sign offering a car title loan — also known as a pink-slip loan, title pledge or title pawn? These loans use your paid-off car as collateral, and you get a small, short-term loan with a high interest rate. You usually have to repay the loan in 15 or 30 days, and the annual percentage rate (APR) is often more than 100%. If you don’t pay back the loan, the company can repossess your car — and then you’re worse off than you were before. It’s a very expensive way to get money.
Nicole Vincent Fleming , Consumer Education Specialist, FTC
Unlimited talk, text, and data for $45 per month with no contract? That sounds like a great deal, but according to a recent FTC lawsuit, millions of people who bought unlimited mobile plans from Straight Talk, Net10 Wireless, Simple Mobile, and Telcel America didn’t get what they paid for. And now they may be eligible for refunds.
Aditi Jhaveri, Consumer Education Specialist, FTC
Sorry, folks, I don’t have any cake to share for this celebration, but don’t let that stop you from participating in Data Privacy Day. There are practical things you can do today, and every day, to protect your personal information. Here are a few scenarios where people may share more information than they intend.
Amy Hebert, Consumer Education Specialist, FTC
Looking for a practical way to help friends, family, and your community? We’ve got one: warn them about tax identity theft and IRS imposters. This week is Tax Identity Theft Awareness Week — and a good time to think about what you can do. Here are three ideas to get you started:
Lisa Lake, Consumer Education Specialist, FTC
It’s about that time again. Are you ready? Every year, National Consumer Protection Week (NCPW), encourages people and businesses to learn more about avoiding scams and understanding consumer rights. This year, NCPW takes place March 1-7, 2015. NCPW highlights free resources from government agencies and consumer organizations to help people make smarter buying decisions and spot rip-offs.
Alvaro Puig , Consumer Education Specialist, FTC
Imagine if you could permanently improve your child’s attention, memory, school performance, and behavior. Well, that’s just what Focus Education claimed its Jungle Rangers computer game could do - with as little as 12 hours of play.
Amy Hebert , Consumer Education Specialist, FTC
Tax season is getting close — and for some people, so is an experience with tax identity theft or IRS imposters. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. You usually find out something’s wrong after you file your tax return.
Aditi Jhaveri, Consumer Education Specialist, FTC
When ads for products don’t tell the truth, you can bet the FTC will take notice. Today, the FTC brought a case against NourishLife, a company that allegedly made unsupported and false claims about its Speak line of children’s supplements. According to the complaint, the company advertised that Speak products were clinically proven to support “normal and healthy speech development” for kids — including kids with verbal apraxia or those with autism spectrum disorder. The truth, the FTC says, is that the company didn’t have the proper scientific evidence to back up its claims.
Colleen Tressler, Consumer Education Specialist, FTC
The holidays are over. Hope you had a grand time! I know I did, but I also know a few people who are experiencing a bit of post-holiday frustration with products and services they bought. But never fear, the FTC is here with some tried and true tips to help resolve your problems. The fact is, most businesses want to keep you happy so you'll keep coming back.