Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education
During the past four years, the FTC logged more than 378,000 reports from veterans — and nearly 161,000 were fraud-related. More than 24,000 of those reported a loss (with total losses of $205 million). Veterans had a median loss of $755, compared to active duty servicemembers who reported a median loss of $500 over the same period. For both veterans and active duty personnel, imposter scams were among the top five scams causing a loss. Imposters...
Andrew Smith, Director, Bureau of Consumer Protection, FTC
On Veterans Day, we celebrate our veterans — more than 18 million strong. We thank you for your service and sacrifice. It’s also a good time to arm yourself with some tips to avoid fraud. We know that scammers follow the headlines, and their schemes evolve to take advantage of the things catching our attention now. Knowing what to look for helps all of us steer clear of a con artist. Thinking of volunteering for a COVID-19 clinical trial? There...
Lisa Lake, Consumer Education Specialist, FTC
You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills. All you have to do is press a number to get your money and discount. You say to yourself: “What luck!” You might think this strange surprise will help you save some much-needed money. Sorry but…not so fast. This is probably just another utility scam — or, at best, a marketing trick —...
Monica Vaca, Associate Director, Division of Consumer Response and Operations, FTC
You can help the FTC and its partners fight fraud in your community — and you don’t even need to wear a superhero cape (unless you want to). Your story is your superpower. When you tell the FTC about frauds, scams, and other kinds of bad business practices, you’re helping the FTC and our law enforcement partners spot and stop scams. To make it easier, the FTC just launched ReportFraud.ftc.gov — a new version of the FTC’s consumer reporting...
Cristina Miranda, Division of Consumer and Business Education, FTC
Two disturbing phone scams have popped up on the FTC’s radar. Both scams have one thing in common: they want to trick (and scare) you out of money. If you live on Staten Island, pay close attention, since these two scams seem to be targeting people in your area. But we know that scammers don’t often stick with one area, so they could expand their target area any time now. Phone scam extorting parents This scam starts with someone texting you a...
Karen Hobbs, Assistant Director, Division of Consumer & Business Education, FTC Bureau of Consumer
If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal information, like your birth date and home address, which could help them scam you. So: if you get an email from the Chairman of the Federal Trade Commission about getting money because of an inheritance or relief funds related to the impact of the COVID-19...
Ari Lazarus, Consumer Education Specialist, FTC
Nobody likes getting debt collection calls. But have you ever gotten one for a debt you already paid — or you know isn’t yours? Or have you been threatened and harassed by a debt collector until you paid up? If so, we want you to know how to protect yourself. Today, in partnership with federal and state law enforcement partners, the FTC announces Operation Corrupt Collector, a federal-state law enforcement sweep against fake and abusive debt...
Traci Armani, Consumer Education Specialist, Division of Consumer & Business Education, FTC
Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name? That’s identity theft. If any of this happened to you, the FTC wants to help you stop the damage and start recovering. Learn more by watching this video: Not sure whether someone has stolen your identity? Check out these clues that someone is using...
Ari Lazarus, Consumer Education Specialist, FTC
Phishing scams can be hard to spot. For example, we’ve been hearing about one where people get a text message saying that there’s a package waiting for them, and asking them to click a link to learn more. Sounds innocent enough, right? Unfortunately not. The messages are coming from scammers. In some cases, they’re targeted at college students. In that version, scammers text returning students to say there’s a package waiting for them — sometimes...
Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The start of a new school year is a good time to double-check your online set-up at home, since lots of people might depend on it. Here are a few things to check or consider. Secure your router. Does it still have the same default name and password that...