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The CFPB released its annual report about the work of its Office of Servicemember Affairs (OSA) over the past fiscal year to help servicemembers, veterans, and their families achieve financial well-being. As noted in the report , this work has included education, outreach, coordination with other federal and state agencies, and monitoring complaints submitted by servicemembers, veterans, and their families. The Bureau already has a number of...

If you’re a regular reader of this blog — or of the news, you know that scammers are out in force, taking advantage of all aspects of the Coronavirus pandemic. We’ve spotted plenty of bogus cures and treatments, but many of you have told the FTC about straight-up scams, like texts/emails/calls from a “government agency” promising to get your relief money for you. Others have told us about things that could be scams (or could be businesses...

Have you or a loved one been laid off due to the Coronavirus? Or maybe your small business shut down? Today, the FTC kicks off a series of blogs with tips about handling the financial impact of the Coronavirus. These days, many people start by looking for ways to make money working from home. If you’re eyeing a work-at-home gig, here are some things to keep in mind. Ads offer a variety of work-at-home jobs – lnternet businesses, shipping or...

Scammers – and scammy companies – are using illegal robocalls to profit from Coronavirus-related fears. Listen to some of the latest scammy robocall pitches, so you can be on the lookout and know how to respond. (Here’s a hint: hang up!) Illegal robocalls are universally hated, so why do scammers still use them? Because they need only a few people to take the bait for them to make money. They might do that by getting your bank account number...

D uring the Coronavirus outbreak, many people are working from home — and maybe even, for the first time in a long time, answering calls from unfamiliar phone numbers. It might be your colleague’s cell phone…or it might be a robocaller or scammer. So here’s a way you can spot some of those scam calls you might be getting. And it’s a way to spread the word to help protect others in your community. Use the #FTCScamBingo card to check off the...

Teleworking during the Coronavirus outbreak? While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new software and conferencing programs; and managing paper files at home. As you’re getting your work-at-home systems set up, here are some tips for protecting your devices and personal information. Start with cybersecurity basics. Keep your security software...

Last month, we alerted you to Coronavirus scams we were seeing at the time. Earlier this month, we sent warning letters to seven sellers of scam Coronavirus treatments. So far, all of the companies have made big changes to their advertising to remove unsupported claims. But scammers don’t take a break. Here’s an update on more scams we’re seeing, and steps you can take to protect yourself, your personal information, and your wallet. Undelivered...

As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the government will soon be sending money by check or direct deposit to each of us. The details are still being worked out, but there are a few really important things to know, no matter what this looks like. 1. The government will not ask you to pay anything up front to get this money. No fees. No charges. No nothing. 2. The government will not call to ask...

You’ve spotted a gotta-have-it item online. You’ve looked into the price, product details, and return information. Ready to click the BUY button? Not so fast. If you don’t pay careful attention to a company’s shipping policies, you could miss the boat . That’s a money-saving tip for all consumers, but especially if you live in Alaska, Hawaii, or a U.S. Territory – Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the North Mariana...

Looking to improve your health or lose a few pounds? Maybe detox teas promoted by celebrities on social media have caught your eye. Before you pay up and down a cup, listen to what the FTC has to say about one purveyor of such potions. In a settlement announced today, the FTC alleges that Teami, LLC, and its owners, CEO Adi Halevy and Yogev Malul, made deceptive weight-loss and other health claims for its teas. Specifically, the FTC challenged...