Alvaro Puig, Consumer Education Specialist, FTC
We’re hearing from our colleagues that those pesky government imposters are at it again, using the FTC’s name to try to con people into paying them for something. Whether it’s to clean up your credit report, give you a prize, resolve a complaint against you, or pay off a debt you owe, they’re all lies. The message may be a call or an email, but it isn’t from the Federal Trade Commission, or any other federal agency.
Andrew Johnson, Division of Consumer and Business Education, FTC
A strong password is a great way to prevent hackers and identity thieves from accessing your accounts. But what if you share it with someone you know? Many teens and young adults are giving passwords to friends or loved ones as a sign of trust or love. After all, sharing is caring, right? But what might seem like a milestone in a relationship can turn out to be a very harmful decision.
Pablo Zylberglait , Senior Attorney, Division of Litigation Technology and Analysis, FTC
We get it. You’ve got holiday hangover. Bills are trickling in for the gifts you bought last year. You’re already having trouble keeping the resolutions you just made. And you can’t bring yourself to take down the holiday decorations. To top it off, tax forms are beginning to fill your inbox. Is it tax season already?!
Nicole Fleming, Consumer Education Specialist, FTC
Millions of people are affected by identity theft each year. It might start with a mysterious credit card charge, a bill you don’t recognize, or a letter from the IRS that says you already got your refund — even though you didn’t. If someone uses your information to make purchases, open new accounts, or get a tax refund, that’s identity theft. Recovering from identity theft often takes time and persistence. That’s why today’s announcement from the FTC is a big deal: New features at IdentityTheft.gov make it easier to report and recover from identity theft.
Andrew Johnson, Division of Consumer and Business Education, FTC
The season of giving is over — well, sort of. For many people, December’s gift-giving and feasting means a bigger-than-usual credit card bill in January. You know the advice: it’s always good to pay off your balance in full. But if you can’t, we’ve got some tips for paying down credit card debt:
Rosario Méndez, Attorney, Division of Consumer and Business Education, FTC
It’s tax season, and you know what that means: identity thieves who want to steal your tax refund are at work. Find out how to stop them during Tax Identity Theft Awareness Week , January 25-29. The FTC and its partners are hosting a series of events to help you understand tax identity theft, how to minimize your risk of becoming a victim, and what to do if thieves have stolen your tax refund. Check these out:
Jennifer Leach , Assistant Director, Division of Consumer and Business Education
There’s not much doubt that fraud can happen anywhere. To anyone. That’s the whole idea behind the FTC’s Every Community Initiative: fraud affects every community, and the FTC works to stop fraud wherever it happens. When we look at all the reports we get from consumers in communities across the country, these scams start to feel like something we face together, something we can imagine happening to us, or someone we care about. And when we share those stories, it really hits home.
Aditi Jhaveri, Consumer Education Specialist, FTC
Imagine if you could improve your memory, attention, and problem solving skills in all aspects of your life — just by playing some simple “brain training” games online or on an app. Games that could help prevent age-related memory decline, including dementia and Alzheimer’s disease. Games that could help you at work, school, or with everyday tasks — like remembering where you left your keys, or quickly recalling the name of a person you just met. That’s just what Lumosity claimed its games could do, based on “proven neuroscience research.” But the FTC charged that there isn’t solid science showing that Lumosity’s “brain training” games work the way they say they would.
Nicole Fleming, Consumer Education Specialist, FTC
If you own a computer, you’ve probably seen this message before : Java Update Available . You know that leaving outdated software on your computer can make it more vulnerable to viruses and malware , so you’ve always agreed to the updates. Unfortunately, the FTC says keeping Java updated didn’t necessarily keep it secure. Oracle’s Java SE software has been installed on more than 850 million computers. Many websites rely on Java to enable interactive features, like browser-based calculators, online games, chatrooms, and 3D image viewing. According to the FTC, for years, updating to a new version of Java didn’t automatically remove all the old versions. Oracle eventually changed this practice, but even then, Java updates removed only the most recent version. That left many computers with multiple outdated versions of the software.