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Every year, thousands of servicemembers report to us about their consumer experiences. Those reports are the focus of the FTC’s Data Spotlight, Identity theft causing outsized harm to our troops. From an analysis of the data, we can see that servicemembers often face consumer challenges that differ from those faced by their civilian counterparts – especially when it comes to identity theft. For instance, active duty servicemembers are 76% more...

If you’ve been thinking about adding a pet to your family, now may be a good time. In addition to pets offering unconditional love, companionship, and amusement, studies have shown that the bond between people and their pets has health benefits. Regular walking or playing with pets can decrease blood pressure, cholesterol levels and triglyceride levels. Finding a pet may be a little different during the pandemic. While many shelters, rescue...

You’ve probably been hearing a lot about contact tracing . It’s the process of identifying people who have come in contact with someone who has tested positive for COVID-19, instructing them to quarantine and monitoring their symptoms daily. Contact tracers are usually hired by a state’s department of public health . They work with an infected person to get the names and phone numbers for everyone that infected person came in close contact with...

Do you or a loved one live in a nursing home or assisted living facility? Are you (or they) on Medicaid? If you said “yes” to both, please read on and prepare to get mad. We’ve been hearing that some facilities are trying to take the stimulus payments intended for their residents on Medicaid. Then they’re requiring those people to sign over those funds to the facility. Why? Well, they’re claiming that, because the person is on Medicaid, the...

Since the beginning of the COVID-19 crisis, the FTC has released dozens of warning letters against people trying to make an illegal buck off the Coronavirus. More than a month in, it seem s like a good time to look back at what’s happened. If you follow this blog, you’ll know these have been busy weeks – with advice about spotting the many scams we’re all facing, news of the warning letters sent on a wide range of scams, and some enforcement...

Because of the Coronavirus, many people are facing financial challenges, especially paying their mortgage. If you’re unable to make your mortgage payments, you could lose your home to foreclosure. Federal lenders and some private lenders are offering borrowers temporary help, like stopping or delaying foreclosure or modifying the mortgage. But these measures don’t apply to everyone. If you need help, research the options available to you for...

Are you an SSI or VA beneficiary? If you didn’t file a tax return for 2018 or 2019 and have dependent children, you must register with the IRS by noon Eastern Time on May 5 to get an additional $500 economic impact payment for dependents — or else you’ll have to wait until you file your 2020 tax return to get the money. Fill out a non-filer form NOW to get your full economic impact payment if these three things apply to you: You get Supplemental...

If you’re a business owner, you may be planning to apply for a loan through the SBA’s Paycheck Protection Program (PPP) or Economic Injury Disaster Loans (EIDL) program. These programs recently got hundreds of billions of dollars in new funding. But, while you’re focused on getting a loan, scammers may be focused on you: hoping to trick you into giving them sensitive business information, like your bank account numbers, employees’ Social Security...

We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts. We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your...

The CFPB released its annual report about the work of its Office of Servicemember Affairs (OSA) over the past fiscal year to help servicemembers, veterans, and their families achieve financial well-being. As noted in the report , this work has included education, outreach, coordination with other federal and state agencies, and monitoring complaints submitted by servicemembers, veterans, and their families. The Bureau already has a number of...