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Many people have had very sensitive personal information exposed in the Equifax breach — Social Security numbers, account numbers, even drivers’ license numbers. Equifax is offering free credit freezes until November 21, 2017. The company also will refund fees to anyone who already paid for freezes since September 7, when it announced the breach. If you’re thinking of placing a freeze, read this first. A freeze means that no one (including you)...

Considering a fraud alert or credit freeze? In the aftermath of the Equifax data breach, many people are. You don’t need to be an identity theft victim to use them – but it’s helpful to consider your situation. If you’re not sure which is best for you, here are some things to think about. What do fraud alerts and credit freezes do? With a fraud alert, businesses must try to verify your identity before extending new credit. Usually that means...

Ring, ring. "This is Equifax calling to verify your account information." Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue. Equifax’s recent data breach. Other calls might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams and imposter scams: Don’t give personal information. Don’t provide any personal or financial...

Hurricanes Harvey and Irma are wreaking devastation from Texas to Florida to Puerto Rico, and beyond. Generous people across the country are doing what they can to help their neighbors in need. If you’re thinking about donating money to a charity, here’s how to make sure your dollars go to the causes you support. Donate to charities you know and trust and that have a proven track record. Avoid charities that seem to have sprung up overnight in...

Retirement is a big transition in a servicemembers’ life. It will affect you, your family and your finances. Military Consumer and @StopFraudCo will host a Twitter chat to talk about what retirement means for military families on September 14, 2017 at 1 p.m. M.T. / 3 p.m. E.T. We’ll talk about retirement options and features, how to prepare for the transition, and tips for avoiding scams. Join in at #MilChat. Here are the questions we’ll address...

If you have a credit report, there’s a good chance that you’re one of the 143 million American consumers whose sensitive personal information was exposed in a data breach at Equifax, one of the nation’s three major credit reporting agencies. Here are the facts, according to Equifax. The breach lasted from mid-May through July. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s...

David Winfrey was one of the excellent panelists at our recent military financial workshop in San Antonio. David is a financial counselor at Fort Sam Houston. He has a passion to help wounded warriors with the challenges they face. David says his clients were “sailing along and then there was a shipwreck... often they are on a rudderless raft, floating with the current… My immediate goal is to get them into a boat where they are rowing toward a...

If you’re planning a business trip or vacation, you may have to make a decision about how to pay tolls when you rent a car. Most rental car companies offer ways to pay tolls automatically, but that convenience comes at a cost. Here’s how the devices work. In many parts of the country, your rental car comes with a transponder — a small electronic device on the windshield. Once set to ON or OPEN, tollbooths or scanners automatically scan and charge...

One thing we’ve learned at the Federal Trade Commission (FTC) is that scams often follow the news – especially when there’s a natural disaster, like Hurricane Harvey, in the headlines. Case in point: Colleagues at the Federal Emergency Management Agency (FEMA) tell us homeowners and renters are getting robocalls telling them their flood premiums are past due. In order to have coverage for Hurricane Harvey, consumers are told they need to submit a...

Have you ever filed your taxes using an online tax prep account? If so, you’ll want to know about the FTC’s recent settlement with TaxSlayer, LLC. What happened? From October until December 2015, hackers used user names and passwords stolen from other websites to try to log in to TaxSlayer Online. Because consumers sometimes reuse passwords, hackers were able to gain full access to more than 8,800 TaxSlayer Online accounts. Thieves could have...