Colleen Tressler, Consumer Education Specialist, FTC
Recently, I told you about the new credit and debt chip cards designed to reduce fraud, including counterfeiting. Now, I'm reporting on scammers who are trying to take advantage of the millions of consumers who haven't yet received a chip card.
Nicole Fleming , Consumer Education Specialist, FTC
If you’ve ever had your information exposed in a data breach, you know it can be stressful. Depending on what information is exposed, you might have to cancel credit or debit cards, change online passwords, or even put a freeze on your credit. But what happens if your child’s personal information is exposed, too?
Colleen Tressler, Consumer Education Specialist, FTC
Coming to a wallet near you: new credit and debit chip cards. They’re part of a nationwide shift by major card issuers to offer added security against fraud. The new cards look like your old cards with one exception: they have a small square metallic chip on the front. The chip holds your payment data — some of which is currently held on the magnetic stripe on your old cards — and provides a unique code for each purchase. The metallic chip is designed to reduce fraud, including counterfeiting.
Aditi Jhaveri, Consumer Education Specialist, FTC
You know what would go great with your pumpkin spiced treats this October? Cyber security! Okay, now that I have your attention, October is National Cyber Security Awareness Month, and it’s a great time to be #CyberAware. There are plenty of ways to participate.
Consumer Education Specialist, FTC, Consumer Education Specialist, FTC
Do you ever think about buying a franchise? Maybe you’ve heard of big opportunities and want to make a career change or build a business. Before you go further, know this: a franchise is like all investments – there’s no guarantee it will succeed. That’s why it’s important to do research and talk with franchisees and expert advisors before you invest. If you’re considering buying a franchise, the FTC has updated information to help you.
Aditi Jhaveri , Consumer Education Specialist, FTC
My mom always told me that my vision would get worse from sitting too close to a screen and playing video games — not better. But according to the FTC, Carrot Neurotechnology said you could improve your vision by buying and playing its $9.99 Ultimeyes video game app. People bought the app because they believed it would help them see better, but in a case announced today, the FTC says there isn’t enough scientific proof that the app will work.
Bridget Small , Consumer Education Specialist, FTC
How do you decide which products to buy? Price tags, product labels and ads likely play a part in your choice. They tell you about ingredients, how much product you get for the price, and whether a product has qualities that matter to you — like being environmentally safer. Since labels, ads and product claims influence our spending choices, it’s important they give us accurate and complete information.
Cristina Miranda , Consumer Education Specialist, FTC
Here’s a fun way to think about a tricky topic. You know the scene in Lewis Caroll’s Alice in Wonderland when the white rabbit hops off saying “I’m late! I’m late! For a very important date!”? Imagine the rabbit is a debt collector. The important date? It’s his last chance to legally make you pay money you owe. Why he’s late? The debt collector has run out of time to sue you for an old and unpaid, or time-barred, debt. For more, follow me down the rabbit hole...
Colleen Tressler, Consumer Education Specialist, FTC
Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business. If a phone call or email doesn’t resolve the problem, consider writing a complaint letter.
Holly Petraeus, Director, Office of Servicemember Affairs, Consumer Financial Protection Bureau
If you’re a servicemember you know you’re part of a special group – those who have answered the call to serve our country. You also know that being in the military may mean long periods of time away from home – and your finances. Being away and mission-focused means you won’t be able to regularly check your accounts or credit report, so you may be at increased risk for fraud or identity theft. Today, we’re releasing our Fraud Alert Fact Sheet, which provides you with the information you need to know about getting protective alerts inserted into your credit reports when you’re away. Few servicemembers sign up for protective alerts Since October 2012, over 650 active-duty servicemembers have submitted complaints to the CFPB about their credit reports, and one in six of those complaints involved reports of identity theft or account misuse. However, out of those over 650 complaints, less than one percent reported putting an Active Duty Alert in place before leaving for active duty.