Jennifer Leach, Consumer Education Specialist, FTC
If you’re lookin’ for love (sometimes in all the wrong places), chances are you’ll wind up on an online dating site at some point. Those who use dating sites can attest: you’ll meet some nice people there – and you’ll probably meet some weird people, too. You’ll have good dates and bad (and great and awful). And, unfortunately, as some people can attest, you might just meet some scammers. We hear these stories all the time, and they tend to go a little like this: “I met this really nice woman on [fill in the name of the dating site]. Her membership was about to expire, so we switched to email. She’s from the US, but she’s working in [fill in the name of another country]. We connected right away, and we’re planning to meet. But things are a little tight for her right now because of [fill in reason for no money]. So I wired her the money for the ticket….”
Nicole Vincent Fleming, Consumer Education Specialist, FTC
Imagine getting an official-looking letter — with a seal, signed by a judge — that says you owe a lot of money for an unpaid payday loan. Awfully intimidating, right? Especially if it included your correct name, address, and maybe even your Social Security number. In a new twist on an old scam, criminals are impersonating law firms, judges, and court officials. They send out scary letters and make threatening phone calls about phantom debts to try to convince people to send them money.
Cristina Miranda, Consumer Education Specialist, FTC
Strapped for cash? You might think an online payday loan is a quick and easy way to help stretch your money. But before you enter your bank account or any other personal information on a payday loan website, back away from the keyboard! That online payday loan might be a window to a scam. A federal court has granted the FTC an order for contempt in the matter of Suntasia Marketing, Inc ., a company previously involved in a telemarketing scheme that bilked consumers out of millions of dollars. This time around, the scammers took advantage of people looking for online payday loans by tricking them into completing an online application. The catch? The website and application were a pretense – an attempt to get people’s bank account information.
Carol Kando-Pineda, Counsel, FTC
Veterans and their families deserve truthful information when choosing how and where to use their military education benefits. Are you getting the straight scoop on what your program will cost, the likelihood of graduating and the chances for getting a job in your field? If you’re not getting the information you need to make an informed decision, the FTC and its agency partners want to know. A new, streamlined complaint process makes it easier for veterans to share their complaints about their education.
Nicole Vincent Fleming, Consumer Education Specialist, FTC
Another day, another announcement about a data breach. As news trickles out about retailers that have been hacked, you may be wondering what you can do to protect yourself from fraud. Even if you’re not sure that your accounts have been affected, you can do a few things to protect your accounts, your money, and your credit reputation.
Bridget Small, Consumer Education Specialist, FTC
The Federal Trade Commission has sued one of the world’s reputedly biggest spammers and the company it says he used to send thousands of false, alarming and threatening emails disguised as information about the Affordable Care Act (ACA). According to the FTC, months before people could enroll for coverage under the ACA, the emails played off headlines about impending deadlines for selecting health insurance, pressuring recipients with messages including “Today is the deadline" and "Activate here before it's too late."
Carol Kando-Pineda, Counsel, FTC
Veterans and their families deserve truthful information when choosing how and where to use their military education benefits. Are you getting the straight scoop on what your program will cost, the likelihood of graduating and the chances for getting a job in your field? If you’re not getting the information you need to make an informed decision, the FTC and its agency partners want to know.
Amy Hebert, Consumer Education Specialist, FTC
Quick: name a way your kids could rack up hundreds of dollars in charges in under 15 minutes without you being the wiser. One answer: through an app on your iPhone or other Apple device. Today, the FTC announced that it has reached a settlement with Apple , resolving allegations that the company didn’t get parental consent for many of the charges racked up by their children in kids’ games.
Aditi Jhaveri, Consumer Education Specialist, FTC
The clock is ticking, and you’re on the hook to find just the right gift this holiday season. Perhaps you’re shopping at the last minute; maybe the giftee is really picky; or, if you’re like I am, maybe you just don’t feel like dealing with wrapping paper! Regardless, a gift card or certificate may seem like a great solution: it’s a quick buy for you and it presents plenty of options for that person on your list. Take your pick: choose among traditional gift cards from retailers and restaurants, bank gift cards that can be used anywhere the brand is accepted, e-gift cards, and certificates from promotional coupon sites. As you go shopping for gift cards, remember to read the fine print before you buy. Yeah, time is precious and you may not have enough of it to read the details, but there are a few important things to look for:
Carol Kando-Pineda, Attorney, FTC
Now that the holiday season is in full swing, you may be thinking about donating to your favorite charities. This time of year also brings more attention to our deployed personnel, their families living stateside and our veterans. Lots of folks wonder how they can support the troops. Many organizations tout themselves as a way to give back to those who serve. But not all charities are legitimate – some are out to make a buck for themselves. Some spend more money paying their fundraisers than supporting the military community. Here are a few things you can do to prevent shady groups from cashing in on the cachet of the military .