Colleen Tressler, Consumer Education Specialist, FTC
If you suffered damage from Hurricane Dorian, or if you’re looking for ways to help those in need, start at ftc.gov/weatheremergencies . You’ll find ways to spot the scams that often follow disasters. After a storm like Hurricane Dorian, scammers often target people who need to get their homes cleaned up or repaired, or find a new place to rent. Scammers might pose as a government official, asking for financial information or money to apply for...
Carol Kando-Pineda, Staff attorney, FTC's Bureau of Consumer Protection
It's Military Consumer Month! Did you know that scammers call and pretend to be from the Social Security Administration (SSA)? They say your Social Security number (SSN) has been suspended because of suspicious activity or it being involved in a crime. The FTC’s latest Data Spotlight finds that reports about SSA imposters are surging. People told us they lost $19 million to SSA imposters in the past year. Here's what to know: Your SSN is not...
Ari Lazarus, Consumer Education Specialist, FTC
Before you get too excited, are you sure it’s that person? Really sure? We’ve heard reports that scammers, who will try just about anything to separate you from your money, are now posing as celebrities on social media. They’re asking fans to send money for all kinds of supposed reasons – like claiming a prize, donating to a charity, or giving help of some kind. Some celebs do raise money for legitimate causes. But you want to be sure the cause...
Carol Kando-Pineda, Counsel, FTC's Division of Consumer and Business Educaiton
u’re working on your computer when, suddenly, a message pops up on the screen: “Virus detected! Call now for a free security scan and to repair your device.” That’s a tech support scam. Don’t call, text, or email. Legit tech support companies don’t operate that way. Scammers pose as big-name companies and use pop-up messages, fake websites, and phone calls to trick you into thinking your computer has an urgent problem. Their plan is to get your...
Drew Johnson, Consumer Education Specialist, FTC
Consumers are reporting a new imposter scam — this time the callers are pretending to be with the September 11 th Victim Compensation Fund (VCF) . According to reports, the callers are telling people they may be entitled to money, and they are asking people for their personal information to determine if they are eligible. It’s a scam. Currently, the callers are using spoofed phone numbers with New York area codes. They are asking for information...
Andrew Johnson, Consumer Education Specialist, FTC
Scammers are using fake caller ID information to trick you into thinking they’re someone who can be trusted. The practice is called caller ID spoofing, and scammers can fake anyone’s phone number. Today, we got reports that scammers are spoofing the FTC’s Consumer Response Center’s phone number (877-382-4357). But don’t let that stop you from reporting scammers — it’s still safe to call the Consumer Response Center, and it’s also safe to report...
Emma Fletcher, Consumer Education Specialist, FTC
Tugging at your heartstrings is a tried and true method scammers use to get to your wallet. When tragedy strikes, they take advantage. Sadly, the Las Vegas shooting is no exception. The FTC has heard from people about suspicious requests for donations. A little research will help you avoid a scam and ensure that your gift goes to a reputable charity that will use the money as you intend. To avoid charity scams , consider these tips before you...
Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education
Ring, ring. "This is Equifax calling to verify your account information." Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue. Equifax’s recent data breach. Other calls might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams and imposter scams : Don’t give personal information. Don’t provide any personal or financial...
Colleen Tressler, Consumer Education Specialist, FTC
Getting a call from a debt collector can be stressful. But it can be downright frightening when the caller uses lies, profanity and threats to try to get you to pay. In a case announced today , the FTC says a debt collection operation in Charlotte, NC pretended to be lawyers. Really, they were not lawyers and had no authority to collect debts. The FTC says the “collectors” used a variety of names to make people think they were dealing with a law...
Colleen Tressler, Consumer Education Specialist, FTC
It’s heartbreaking to see people lose their lives, homes, and businesses to the ongoing flooding in Texas. But it’s despicable when scammers exploit such tragedies to appeal to your sense of generosity. If you’re looking for a way to give, the FTC urges you to be cautious of potential charity scams . Do some research to ensure that your donation will go to a reputable organization that will use the money as promised. Consider these tips when...