Cristina Miranda, Consumer Education Specialist, FTC
You know those commercials you see on national TV selling everything from clothing to electronics, even weight-loss products ? It’s tempting to call the number on the screen, many of us do. When you place an order, you trust that the company you call will send quality products. But the latest scam targeting Spanish-speaking consumers shows that isn’t always what happens. A recent lawsuit filed by the FTC claims that Hispanic Global Way marketed a...
Nicole Vincent Fleming, Consumer Education Specialist, FTC
The Department of Justice recently announced a multinational law enforcement effort to disrupt the Gameover Zeus Botnet. What is it and why care about it? Gameover Zeus is malware designed to steal banking and other credentials from home and business computers. Once infected with this malware, a computer becomes part of a global network of compromised computers known as a “botnet.” Criminals use botnets to carry out illegal activity — like...
Colleen Tressler, Consumer Education Specialist
Scammers have found yet another way to exploit people who need money fast, including cash-strapped college students: Pay them to open wireless contracts that include new smart phones, tablets and other mobile devices. The scammers target people to act as “credit mules.” That’s when a scammer uses someone else's identity, personal information and credit to get something of value. In this case, it’s a wireless device. Here’s how it works: A scammer...
Alvaro Puig, Consumer Education Specialist, FTC
There are only 7 days to go until the opening match of the 2014 World Cup in Brazil and World Cup fever is in the air! In just a few days, soccer fans from around the world will descend on Brazil to watch their squad take the pitch to play “el jogo bonito” – the beautiful game. Maybe you’re one of the lucky ones who already scored tickets. But if you’re still looking to buy tickets to see your team play in Brazil, you might feel like it’s the 90...
Amy Hebert, Consumer Education Specialist, FTC
Tax season may be over, but scammers posing as IRS officials continue to call, saying people owe taxes and better pay up. They threaten to arrest or deport people, revoke a license, or even shut down a business. How do they do it? By rigging caller ID information to appear as if the IRS is calling, and sometimes even making a follow-up call claiming to be the police or the DMV. We posted about this last month , and got a tremendous response from...
Nicole Fleming, Consumer Education Specialist, FTC
As news about the eBay hack hits the media, you may be wondering what you can do to protect yourself from fraud. First, change your eBay password . When you create your new password, keep these tips in mind. If you used your eBay ID or password for other accounts, change them, too. Hackers sometimes try stolen IDs and passwords on different websites to gain control of other accounts. Don’t confirm or provide personal information in response to an...
Lisa Lake, Consumer Education Specialist, Federal Trade Commission
The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for the promise of lots of money quickly and a request for an upfront fee. Those are two key signs of timeshare resale scam — and someone you don’t want to do business with. In one recent case , Vacation Property Services claimed to represent big-name...
Lisa Lake, Consumer Education Specialist, FTC
The caller sounds convincing: If you don’t pay your utility bills immediately, your gas, electricity or water will be shut off. They ask you to pay using a specific — and unusual — method. Be warned: The call probably is a trick to steal your money. The Federal Trade Commission, state and local consumer protection agencies, and utility companies have gotten a slew of complaints from consumers about utility bill scams. Here are a few signs you may...
Colleen Tressler, Consumer Education Specialist
Spring has sprung, the grass is green, just watch out for scammers selling home improvement dreams. If you’re thinking about building a deck, getting new windows , redoing the kitchen (like me!), repaving the driveway, or adding a fresh coat of paint to your home’s interior, it might makes sense to hire a pro rather than take on the job yourself. Finding a good contractor is important — a home improvement project gone wrong can cost you big time...
Harold Kirtz, Attorney, FTC Southeast Region
In June 2013, the FTC sued several companies that scammed timeshare owners . The companies claimed they had interested buyers for timeshare properties. In fact, if timeshare owners paid, they found out there was no buyer — and they couldn’t get a refund. Now, somebody is trying to rip off those timeshare owners again. Several people who previously paid Resort Solution Trust have reported to the FTC that someone recently called them claiming to be...