Lisa Lake, Consumer Education Specialist, FTC

If you’re facing eviction for any reason, there are organizations out there who can help you. But there are also fake “organizations” and “charities” who can hurt you. COVID-19 has created an even greater opportunity for scammers to target people — people who are just trying to get help with paying...

Colleen Tressler, Division of Consumer and Business Education, FTC

With every passing day, the news on COVID-19 vaccine distribution seems to change. One reason is that distribution varies by state and territory. And scammers, always at the ready, are taking advantage of the confusion. Besides a big dose of patience, here are some tips to help you avoid a vaccine-...

Cristina Miranda, Division of Consumer and Business Education, FTC

The US Department of the Treasury and the IRS are working hard to get a second round of Economic Impact Payments (EIP) to people. You might have already gotten your payment direct deposited into your bank account. That started on December 29th. You might have gotten a check in the mail. But, like...

Miles Plant, Attorney, Division of Advertising Practices, FTC

New health apps are popping up every day, promising to help you track your health conditions, count your calories, manage your medications, or predict your ovulation. These apps often ask for some of your most sensitive personal information, like your health history, medication list, or whether you...

Jennifer Leach, Associate Director, Division of Consumer & Business Education, FTC

Congress has just passed another bill to help the people whose finances are taking a beating from the pandemic. Once again, some of us will be getting money by check or direct deposit. The timing and details are still TBA, but here’s what we know: The government won’t ask you to pay anything up...

Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education

You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered. On this 11 th day of Consumer Protection, take these steps to help Rudolph find his way to your...

Lisa Lake, Consumer Education Specialist, FTC

If you’ve explored alternative treatments for medical conditions, you’ve probably noticed that CBD products are pretty popular. But if an ad claims a CBD-based product is scientifically proven to cure or treat your symptoms, take that with a dose of caution to prevent losing money and, possibly,...

Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education

“ Hello? It’s me — Frosty. Look it’s a long story but without my top hat, I’m melting. Please, I need your help — send money now or I’ll be nothing but a puddle!” OK, so that’s a silly example and real imposters aren’t funny. But, on the 8 th day of Consumer Protection, it’s definitely worth...

Jennifer Leach, Associate Director, Division of Consumer & Business Education, FTC

It’s the 6th day of Consumer Protection, and maybe you’re in a giving spirit. ‘Tis the season, right? If you like to donate to charities at the end of the year, ‘tis also time to make sure your donations get to the places you mean them to go. Because this year, lots of charities could really use...

Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education

On the 5 th day of Consumer Protection, you get an email or text message that’s supposedly from UPS or FedEx, complete with one of their logos — and it seems legit. It says your item is ready to ship but you need to update your shipping preferences. But here’s the lump of coal: the message is bogus...

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