The Aloha State’s Military Consumer Fraud Guide

July 25, 2018

Jacqueline Choy , Consumer Education Specialist, Hawaii Department of Commerce and Consumer Affairs

Hawaii is home to 47,000 active duty servicemembers and 5,500 National Guard personnel—many of whom face unique challenges because of permanent changes of station. To help them as they transition to living in Hawaii, the state’s Department of Commerce and Consumer Affairs (DCCA) offers the Military...

Staying away from nanny and caregiving job scams

July 22, 2018

Carol Kando-Pineda, Attorney, FTC's Division of Consumer and Business Education

Many military families move every few years. For spouses and other family members, finding a new job after relocation can be a challenge. Websites can help you find work, but scammers also use these sites to find people to rip off. Do you look for work on caregiver/nanny job sites? Sometimes...

Understanding the Service Member Civil Relief Act Can Save You Money

July 19, 2018

Alecia Blair, Director, Military Saves

Military life comes with its share of changes, like deployments and permanent change of station (PCS) moves. And these changes may, at times, make it difficult to honor financial and legal commitments that were made prior to joining the military. The Service Members Civil Relief Act (SCRA) provides...

Donate with honor, not to a sham charity

July 19, 2018

Rosario Mendez, Attorney, Division of Consumer and Business Education, FTC

Would you donate to a charity called Help the Vets? What about if you get a robocall that asks you to donate your car to “Veterans of America?” Unfortunately, just because the word “veterans” is in the name, it doesn’t mean that an organization actually helps veterans. For example, Help the Vets...

Avoiding tech support scams

July 15, 2018

Carol Kando-Pineda, Attorney, FTC's Division of Consumer and Business Education

You’re working on your computer when, suddenly, a message pops up on the screen: “Virus detected! Call now for a free security scan and to repair your device.” That’s a tech support scam. Don’t call, text, or email. Legit tech support companies don’t operate that way. Scammers pose as big-name...

Online love asking for money? It’s a scam.

July 09, 2018

Carol Kando-Pineda, Attorney, FTC's Division of Consumer and Business Education

While plenty of successful relationships begin online, scammers also use online dating sites, apps, and chat rooms to trick you into sending them money. These imposters create fake profiles to build online relationships, and eventually convince people to send money in the name of love. Some even...

Scammers create fake emergencies to get your money

July 02, 2018

Carol Kando-Pineda, Attorney, FTC's Division of Consumer & Business Education

“I was headed home on leave but I lost my wallet and military ID. I’m stranded — please wire money.” “Your grandson is being held in jail. He needs bail money right away.” Scammers try to trick you into thinking a loved one is in trouble. They call, text, email, or send messages on social media...

Military Families: 3 Steps to a Safer Celebration

June 28, 2018

Ann Marie Buerkle, Acting Chairman, Consumer Product Safety Commission

The Fourth of July is an important day for all Americans, and can have even more significance to those who have served in the armed services. Perhaps you’re getting together with family and friends, picking up miniature American flags for the backyard, and deciding on your favorite barbecue treats...

Military Consumer Month 2018: Fight Imposter Scams

June 19, 2018

Andrew Smith , Director, FTC's Bureau of Consumer Protection

J uly is Military Consumer Month. This year, we’re focusing on fighting imposter scams – where a con artist pretends to be someone you trust, to convince you to send money or personal information. The scam can take many forms: imposters may say they’re calling from the government or from a business...

Free credit freezes are coming soon

June 07, 2018

Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer & Business Education

Looking for stronger ways to protect your credit? Thanks to a new federal law, soon you can get free credit freezes and year-long fraud alerts. Here’s what to look forward to when the law takes effect on September 21st: Free credit freezes What is it? A credit freeze restricts access to your credit...

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