Alexandra House, Public Affairs and Digital Media Intern
Have you ever gotten a text or email warning you that something is wrong with an account online? Maybe it says your streaming account is about to be suspended unless you respond quickly. It might even have a link that will supposedly fix your account’s problems. The message looks real. But is it?
Colleen Tressler, FTC
Most of us use ATMs pretty often to withdraw cash. But Bitcoin ATMs (or BTMs) are a different beast. Increasingly located in convenience or grocery stores, gas stations, and other places, they’re a way to buy or send cryptocurrency. Only scammers are now using BTMs to steal your money. A new FTC Data Spotlight explains how people are losing millions to fraud at BTMs — and how to protect yourself and the people you care about.
Terri Miller, Consumer Education Specialist, FTC
For college students and parents, paying tuition is often at the top of the to-do list each semester. Imagine getting a call from someone who supposedly works at your school, saying you haven’t paid the bill. They threaten to drop your classes unless you send money right away. The call might raise alarm bells, but slow down — you might end up paying a scammer instead of the real tuition and fees.
Alvaro Puig, Consumer Education Specialist
We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That personal information has value — not just to us, but to scammers and hackers who want to steal our identities. Here are five things you can do to keep scammers and hackers at bay.
Ari Lazarus, Consumer Education Specialist, FTC
If you have federal student loans, you probably got an email last month from Secretary of Education Miguel Cardona. (The email address it showed was noreply@studentaid.gov.) It has important information about your options for loan forgiveness. While that email is legit, scammers spread fake information about your student loans to try to get money or information from you.
Tyra Alexander, Public Affairs and Digital Media Intern
It’s back-to-school season, which means parents and students are probably looking to save on college essentials online. And while the latest deals may save you some time and money, scammers may be looking to test you.
Gema de las Heras, Consumer Education Specialist, FTC
Getting an urgent call from what sounds like your utility company might make you think: Did I forget to pay my bill? The caller says there’s a way to avoid shutoff and fees: they’ll send you a barcode by text or email so you can pay at a local retailer like Walgreens, CVS, or Walmart. Don’t. It’s all a lie. Wondering how to know it’s not a real utility company calling?
Larissa Bungo, Senior Attorney
When temperatures rise, utility costs do, too. While reputable companies can help you save money with clean or solar energy improvements, scammers offer more than they can deliver. The scams vary, but here’s the gist: someone claiming to be with the government or your utility company promises big savings on your utility bills from solar energy or other home improvements designed to increase energy efficiency. If you agree to the scammer’s offer, it could cost you tens of thousands of dollars.
Terri Miller, Consumer Education Specialist
You get a text message from a number you don’t know, asking when you’re free to catch up over a cup of coffee. Don’t perk up just yet. That invitation for a coffee date might sound like it’s from a friend you’ve lost touch with, but it’s probably just a scammer looking to start a conversation with you. Not sure how to respond? The short answer is: Don’t. Keep reading to find out why.