Coronavirus relief continues for housing and student loans

February 17, 2021

Emily Wu, Attorney, Federal Trade Commission

As the Coronavirus pandemic continues, so does its financial impact. For people who need help with rent or mortgage payments , or have student loans, there may be some good news about the federal relief response. Renters — The temporary stop on evictions for certain renters now runs through March...

Not love, actually

February 12, 2021

Jim Kreidler, Consumer Education Specialist, FTC

Valentine's Day will be here soon so we're talking about romance scams. Lots of people have profiles on dating apps to meet someone — maybe even more so in these virtual times. And many people have built successful relationships from an online start. But what if, instead of finding a potential...

Amazon Flex didn’t deliver as promised

February 02, 2021

Jim Kreidler, Consumer Education Specialist, FTC

Using your own vehicle to deliver packages for Amazon and earn extra money. Sounds good, right? But has Amazon been keeping the tips its drivers are making when delivering for its Amazon Flex program? According to the complaint the FTC issued today, the answer is yes. In its app and numerous...

Avoid scammers offering to pay your rent

January 29, 2021

Lisa Lake, Consumer Education Specialist, FTC

If you’re facing eviction for any reason, there are organizations out there who can help you. But there are also fake “organizations” and “charities” who can hurt you. COVID-19 has created an even greater opportunity for scammers to target people — people who are just trying to get help with paying...

Scammers cash in on COVID-19 vaccination confusion

January 28, 2021

Colleen Tressler, Division of Consumer and Business Education, FTC

With every passing day, the news on COVID-19 vaccine distribution seems to change. One reason is that distribution varies by state and territory. And scammers, always at the ready, are taking advantage of the confusion. Besides a big dose of patience, here are some tips to help you avoid a vaccine-...

What to know about the second round of Economic Impact Payment (EIP) checks and cards

January 22, 2021

Cristina Miranda, Division of Consumer and Business Education, FTC

The US Department of the Treasury and the IRS are working hard to get a second round of Economic Impact Payments (EIP) to people. You might have already gotten your payment direct deposited into your bank account. That started on December 29th. You might have gotten a check in the mail. But, like...

Does your health app protect your sensitive info?

January 15, 2021

Miles Plant, Attorney, Division of Advertising Practices, FTC

New health apps are popping up every day, promising to help you track your health conditions, count your calories, manage your medications, or predict your ovulation. These apps often ask for some of your most sensitive personal information, like your health history, medication list, or whether you...

More money from the government?

December 22, 2020

Jennifer Leach, Associate Director, Division of Consumer & Business Education, FTC

Congress has just passed another bill to help the people whose finances are taking a beating from the pandemic. Once again, some of us will be getting money by check or direct deposit. The timing and details are still TBA, but here’s what we know: The government won’t ask you to pay anything up...

All I want for Christmas…is what I ordered

December 18, 2020

Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education

You’ve probably spent a good part of 2020 doing some online shopping. Now that the holidays are here, you definitely want to be sure you — or your friends and family — actually get what you ordered. On this 11 th day of Consumer Protection, take these steps to help Rudolph find his way to your...

Don’t be CBDeceived by junk science

December 17, 2020

Lisa Lake, Consumer Education Specialist, FTC

If you’ve explored alternative treatments for medical conditions, you’ve probably noticed that CBD products are pretty popular. But if an ad claims a CBD-based product is scientifically proven to cure or treat your symptoms, take that with a dose of caution to prevent losing money and, possibly,...

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