Jennifer Leach, Division of Consumer and Business Education
People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect” your money, sometimes asking you to share verification codes, and always telling you to move money from your bank, investment, or retirement account. And every bit of it is a scam. To help protect people you care about, and their life savings, share...
Samuel Levine, Director, Bureau of Consumer Protection, FTC
That call or text might not seem like a scam. It might look like it’s Apple or Microsoft, saying there’s a problem with your computer. (It’s not.) It might seem like it’s Amazon, saying there’s a problem with an order. (Also no.) It might even sound like your grandchild, calling with (supposedly) an emergency. (Still no.) All of these are scammers. This is National Consumer Protection Week (NCPW) and we’re inviting you to join us in talking about...
Colleen Tressler, Division of Consumer and Business Education, FTC
Did you visit a LasikPlus or Joffe MediCenter in response to ads that you could get LASIK for less than $300 only to learn that you didn’t qualify for that price? You might be eligible for a settlement payment. Last year, the FTC ordered Ohio-based LCA-Vision , doing business as LasikPlus and Joffe MediCenter, to pay $1.25 million to compensate people who were tricked into believing they could have LASIK for less than $300. In truth, very few...
Bridget Small, Consumer Education Specialist, FTC
When you have a new romance there’s so much to talk about. But if your new sweetheart only wants to talk about your money and how you should invest it, stop talking. They might be a romance scammer, like those who stole more than $1 billion from people last year. How do the scams start, and what can you do to avoid one? Romance scammers use lots of tricks to meet people. They might find you on a dating site, send you a surprise friend request on...
Larissa Bungo, Senior Attorney
Every day people report to the FTC the scams they spot. Every year, the FTC shares the information we collect in a data book which tells a story about the top scams people tell us about – so we can all spot and avoid them. The Data Book tells us that people lost $10 billion to scams in 2023. That’s $1 billion more than 2022 and the highest ever in reported losses to the FTC – even though the number of reports (2.6 million) was about the same as...
Terri Miller, Consumer Education Specialist, FTC
February is Black History Month — a great time to help raise awareness in Black communities, and among your family and friends, by staying on top of the latest scams that might affect them. We know that talking about a scam helps you avoid it — and it helps people you care about avoid them, too. Connect with the FTC and share what you learn with others.
Carol Kando-Pineda, Counsel, Division of Consumer and Business Education, FTC
Identity theft can happen in a lot of ways: a stolen wallet, a missing phone, or a hacked online account. Then there are impersonators — scammers who pretend to be almost anyone. They’ll tell you almost any story to get you to trust them, so they can steal your money or information. If you’re a veteran, there’s another risk: sharing information with someone who claims they’ll help with paperwork and filing benefits claims. But instead of helping...
Jennifer Leach , Associate Director, Division of Consumer and Business Education, FTC
Free means free, right? If you’re TurboTax, not always, according to a new ruling from the Federal Trade Commission. And not for everybody, or even most people— even if an ad says “100% free.” You might remember that, back in early 2022, the FTC took action against Intuit , the company that owns TurboTax. The FTC said that TurboTax’s “file FREE” claims misled people because most people didn’t qualify for “$0 to file.” Except they only found that...
Carol Kando-Pineda, Counsel, Division of Consumer and Business Education, FTC
The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids and how they use and share that information. The FTC now proposes changes that would enhance those protections and aim to ensure that parents — not companies — are in charge. For instance, one suggested update would require targeting advertising to be off by default. Another would prevent companies from nudging...