Jim Kreidler, Consumer Education Specialist, FTC
With more people seeking delivery services during the Coronavirus pandemic, many companies are looking for drivers to shuttle meals, medicine, groceries, and other items to people at home. Before you think about making some extra cash as a delivery driver using your own vehicle, you need to be aware of the insurance pitfalls. You might think the company you work for will cover the costs of an accident while you’re on duty. Right? Wrong. If you’re...
Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
As we publish this post, a second stimulus package has not yet been finalized by Congress. While there’s a lot we don’t know, we DO know a few things about what scammers do when this kind of uncertainty is in the headlines. If there’s another stimulus payment, you won’t have to pay to get it. Just like last time. Nobody will call to ask for your Social Security, bank account, or credit card number. Expect any stimulus program to look a lot like...
Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
Those mysterious seeds from China have been in the headlines, but we’re also hearing about other stuff that people are getting that looks connected to the seed mystery. There could be a few things going on, so let’s start unraveling the Great Unwanted Goods Mystery of 2020. First, DON’T PLANT MYSTERY SEEDS. And don’t throw them away. Instead, follow the USDA’s advice on what to do. Did you order something and get seeds or other junk instead? If...
Joint blog , by the Department of Defense (DoD), the FTC, and the Consumer Financial Protection Bureau (CFPB)
Military Consumer Month is over and it’s time to think about how we can support servicemembers all year long. Seven years ago, the Federal Trade Commission (FTC) launched Military Consumer Protection Day to highlight fraud affecting servicemembers. Since then, the observance has grown into a national, year-round campaign. Militaryconsumer.gov provides servicemembers and their families with resources from partner agencies like Department of...
Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education
We’re at the end of July – and Military Consumer Month is just about finished. But the work goes on. Find us all year long at MilitaryConsumer.gov , and check back often for more resources to share with your networks and help them steer clear of scams. Learn more about how to avoid scams: https://youtu.be/HrzN1e1qgLc
Carol Kando-Pineda, Counsel, FTC, Division of Consumer & Business Education
You may have seen reports of the fire that destroyed the USS Bonhomme Richard. Dozens of sailors fled the burning ship and lost all their possessions. When a distressing event like this happens, many folks look for ways to help. But you also want to make sure your money gets to the people you want to help. In this case, scammers are making that more difficult. Officials at Naval Base Coronado have sounded the alarm about fake crowdfunding pages...
Jim Kreidler, Consumer Education Specialist, FTC
Every day, millions of people who have lost their jobs are making difficult choices about how to pay their bills. As the Coronavirus continues to spread, scammers are taking advantage of people’s heightened economic anxiety. Their latest ploy is posing as representatives from utility companies to dupe people out of their cash and personal information by convincing them their utilities will be shut off if they don’t pay. If you get a call from...
Paul Witt, FTC's Division of Consumer Response and Operations
During Military Consumer Month, the FTC is launching a new tool to explore what problems military consumers may experience in the marketplace. For the first time, data about the FTC’s reports from military personnel will be available online in an interactive dashboard at ftc.gov/exploredata. From 2015 through June 30, 2020, military consumers made more than 680,000 reports about fraud, identity theft, or other consumer issues to the FTC. All...
Andrew Smith, Director, Bureau of Consumer Protection
Military Consumer Month is here! In these unprecedented and challenging times, we’re focusing on consumer issues related to COVID-19. As of June 30, consumers have submitted more than 115,000 reports of fraud related to COVID-19, resulting in reported losses of more than $74 million. Scammers follow the headlines to take advantage of current events. They’re doing the same now, exploiting people’s concerns about the virus, as well as ripping off...
Colleen Tressler, Consumer Education Specialist, FTC
To help limit the spread of the Coronavirus, many states are requiring people to wear face coverings in places open to the public. But there are cards circulating online and on social media that say the holder has a disability that prevents them from wearing a mask, and that it’s illegal for any business to ask them to disclose their condition. Variations of the card include the seal of the U.S. Department of Justice (DOJ), one of the federal...