Colleen Tressler, Consumer Education Specialist, FTC
Spring has finally sprung. And whether you’re shopping for a new lawn mower, a bike, or a gift for a new graduate, a little research can save you a lot of money. Even when you know what you want, it can be overwhelming to choose among dozens of products, brands, retailers and websites. April is financial literacy month. To help you make smart buying decisions and save more of what you earn, here are a few tips from the FTC.
Cristina Miranda, Consumer Education Specialist, FTC
Starting a new business? That used to mean throwing a name on some brick and mortar. Nowadays, you need a website. Lots of companies sell domain names and web hosting services that let customers put up websites. It pays to go with one that spells out all the terms and conditions before you buy. But what if a company promises a refund as part of its 30-day money back guarantee — and then surprises you with a nonrefundable fee? That’s called deception.
Amy Hebert , Consumer Education Specialist, FTC
Here’s a scam with an FTC angle. The letter has an official-looking FTC seal and is signed by “FTC Director” Jessica Rich. It says someone at the FTC will help you claim a cash prize you’ve won, and will help ensure delivery. That is, after you pay off the more than $5,000 “Legal Registration Bond.”
Bridget Small , Consumer Education Specialist, FTC
Imitation may be the sincerest form of flattery, but sometimes it’s illegal. Just ask the people behind First Time Credit Solutions, who promoted their business as “FTC Credit Solutions” until the real Federal Trade Commission shut them down.
Colleen Tressler, Consumer Education Specialist, FTC
Shopping for a car can be fun and exciting. But wading through ads and promotions from car dealers also can be stressful. Some advertise unusually low prices, low or no up-front payments, low- or no-interest loans, or low monthly payments. But the FTC says to use caution: Not all dealers play by the rules.
Carolyn W. Colvin, Acting Commissioner, Social Security Administration
At Social Security, we provide benefits that are economic lifelines for millions of Americans—including many with severe disabilities—and we work hard to preserve these critical resources for only those who should receive them. We have zero tolerance for fraud. And, we back up this commitment with strong protections, policies, and our dedicated employees whom we encourage to report suspected fraud.
Colleen Tressler, Consumer Education Specialist, FTC
Need a sofa, washer/dryer, TV, or new tires? Don’t have the cash or credit to buy them outright? You may be considering rent-to-own: simply make weekly or monthly payments for a while and you own the goods.
Amy Hebert, Consumer Education Specialist, FTC
Your email’s been hacked — what do you do? Your computer’s been hijacked by malware — how do you get it back?
Bikram Bandy, Attorney, Division of Marketing Practices, FTC
1. How can I make it stop? You signed up for the Do Not Call Registry ages ago, but you’re suddenly getting a bunch of unwanted calls. What can you do? Hang up. When you get illegal sales calls or robocalls, don’t interact in any way. Don’t press buttons to be taken off the call list or to talk to a live person. That just leads to more calls. Instead, hang up and file a complaint at donotcall.gov.
Colleen Tressler , Consumer Education Specialist, FTC
I don't know about you, but I’m about ready to say "uncle" to Old Man Winter. This year's record-breaking snowfalls, downed trees, roof collapses, mudslides, flooding and frozen pipes are leaving overwhelming clean-up and recovery in their wake. If you're thinking about hiring someone to help you dig out, keep these tips in mind: