Thomas N. Dahdouh, Regional Director, Western Region, FTC
Earlier this week, more than 80 people came together in Los Angeles. Federal, state, and local government agencies were there, along with legal services organizations, the State Bar, and non-profit groups. Our goal? To figure out how we can work together to protect immigrant consumers. We heard about a lot of scams that target the immigrant community – from identity theft to notario scams, from bogus healers to a whole raft of car-related scams...
Colleen Tressler, Consumer Education Specialist, FTC
Last week I told you about health insurer Anthem’s data breach affecting more than 80 million customers. This week, I’m telling you about scam artists who are sending phony “Anthem” emails that pretend to help customers, but actually phish for their personal information. The phony email is designed to look as if it comes from Anthem and asks customers to click on a link for free credit monitoring or “credit card account protection.” Don’t let...
Cristina Miranda, Consumer Education Specialist, FTC
Love is a powerful thing. So when a loved one calls or emails, saying they’re in trouble, you’d want to help, right? If they ask you to send cash immediately — should you follow your heart? The short answer is: no. Unfortunately, scammers pretend to be someone you know to trick you into sending money. They might pressure you to wire money quickly to help with an emergency — to get out of jail, pay a hospital bill, or leave a foreign country. In...
Colleen Tressler, Consumer Education Specialist, FTC
Last week, hackers hit Anthem, the nation's second-largest health insurance company. As many as 80 million customers had their account information stolen. The pilfered data includes names, birth dates, medical IDs, Social Security numbers, street addresses, email addresses and employment information. If you’re worried about your personal information ending up in the wrong hands, the FTC has a helpful reminder. A credit freeze, also known as a...
Lisa Weintraub Schifferle, Attorney, FTC
“Hello, we have been trying to reach you. This call is officially a final notice from the IRS, Internal Revenue Service. The reason of this call is to inform you that IRS is filing a lawsuit against you.” That was the message on my answering machine when I returned home from work. My kids were scared. They asked: “What does it mean they are filing a lawsuit? Can they send you to jail? Shouldn’t you call them back?” IRS Imposter Scams Infographic...
Colleen Tressler, Consumer Education Specialist, FTC
There’s the “A List,” and then there’s the “D List.” I know which one I don’t want to be on. Now the FTC has its own version of the “D” List — its list of banned debt collectors . Consumer complaints to the FTC about abusive debt collectors have more than doubled over the past seven years, coming in second only to identity theft, which has held the top spot for more than 14 years. The law is clear: debt collectors can’t use abusive, deceptive, or...
Amy Hebert, Consumer Education Specialist, FTC
Tax identity theft is the theme of the week, but it’s not the only tax scam we’re talking about. Complaints to the FTC about IRS imposter scams have shot up over the last year — by almost 50,000 complaints. Here’s what happens: You get a call from a scammer pretending to be with the IRS, saying you’ll be arrested if you don’t pay taxes you owe right now. You’re told to wire it or put it on a prepaid debit card. They might threaten to deport you...
Amy Hebert, Consumer Education Specialist, FTC
Looking for a practical way to help friends, family, and your community? We’ve got one: warn them about tax identity theft and IRS imposters. This week is Tax Identity Theft Awareness Week — and a good time to think about what you can do. Here are three ideas to get you started: IRS Imposter Scams Infographic Send your friends and family a blog post about tax identity theft and IRS imposters. Tax identity theft happens when someone uses your...
Monica Vaca, Assistant Director, Division of Marketing Practices, FTC
When the headlines change, scammers follow: Natural disaster? Charity scams will follow. Medicare open season? Health care scams will follow. So we know from experience that, when immigration is in the headlines, scams will follow. Here are some things to keep in mind if you’re in the immigration process – or would like to be – regardless of what’s in the news: There are people who can help you. Look for help that is authorized by the U.S...
Amy Hebert, Consumer Education Specialist, FTC
Tax season is getting close — and for some people, so is an experience with tax identity theft or IRS imposters. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. You usually find out something’s wrong after you file your tax return. Also, IRS imposters work year-round — posing as the IRS when they call and say you owe taxes. They even threaten to arrest you if you don’t put money on a prepaid...