Laura Solis, Attorney, FTC
We began 2014 by announcing that a court ordered Oro Marketing to temporarily shut down operations for bogus business practices. This phone fraud targeted Spanish-speaking Latinos, promising them packages of high-end goods that they could – supposedly – re-sell to make extra money. The company charged between $400 and $490 for the packages, but only delivered low-quality, off-brand products that were impossible to sell. According to the FTC, no...
Carol Kando-Pineda, Counsel, FTC's DIvision of Consumer & Business Education
Do you offer your professional services as a babysitter, nanny, or other kind of caregiver? You may have used websites that can match you up with potential clients – sites like Care.com or Sittercity.com. These sites can be a convenient and efficient way to drum up business. But scammers may misuse these sites. FTC staff has seen complaints about con artists cheating caregivers with a counterfeit check scheme that asks you to send payment to a...
Lisa Lake, Consumer Education Specialist, FTC
Listing your business in a directory can be an effective way to advertise the products or services you offer potential customers. But be sure you know what you’re getting for your money... and that you even asked for the listing in the first place. The FTC recently filed a case against Your Yellow Book, Inc. (YYB) , a company that marketed an online directory to businesses and nonprofit organizations nationwide. According to the FTC, YYB charged...
Aditi Jhaveri, Consumer Education Specialist, FTC
If you are a yoga teacher, massage therapist, or other wellness practitioner, you’ve probably worked hard to get the word out about your services. And it’s a good feeling when new customers reach out to you. Unfortunately, though, scammers pretending to be new customers are looking to disrupt your Zen — and take your money. Here’s a typical scenario to help you spot the scam when you see it. Someone from out of town contacts you to book an...
Rosario Méndez, Attorney, Division of Consumer and Business Education, FTC
Many people around the world dream of getting a “Green Card” that allows them to live and work in the United States. The U.S. Department of State runs the Diversity Visa Immigrant Program, also known as the Diversity Visa Lottery. People from certain countries who apply and are selected in a lottery drawing could qualify to be “Lawful Permanent Residents.” Unfortunately, the FTC has seen websites that claim to be affiliated with the program, but...
Nicole Vincent Fleming, Consumer Education Specialist, FTC
Have you seen news reports about foreign websites showing live feeds from unsecured wireless cameras — like nanny cams, baby monitors, and security cameras — in the U.S. and around the world? It’s creepy stuff, but there are steps you can take to protect your camera from prying eyes. If you’re shopping for an internet protocol (IP) camera, look for security features that will help protect your privacy. You want a camera that encrypts the data it...
Alvaro Puig, Consumer Education Specialist, FTC
Ripping off older people puts you in a special category of low-life scam artists. What about ripping off older people you know have already fallen for a telemarketing scam? That makes you a first ballot selection for the Scam Artist Hall of Shame. According to the FTC, that’s exactly what Consumer Collection Advocates did. The company ran a phone scheme that targeted people, many of them older consumers, who previously lost money to timeshare...
Christina Tusan, Attorney, FTC Bureau of Consumer Protection
Selling your used stuff online has become commonplace. So have scams taking advantage of the good names of reputable online companies. At the FTC, we’ve heard from people stung by scammers spoofing PayPal. The scam generally goes like this: You post a high-value item, like a used car, for sale online. In no time at all, you get an email from a buyer willing to pay full price — or more! But he sets conditions; he is only willing to pay by PayPal...
Lisa Weintraub Schifferle, Attorney, FTC
It’s open season for everyone who wants to switch health coverage. As you select your health insurance plan, watch out for scams. Whether you are on Medicare, selecting a plan through the Affordable Care Act (ACA), or have private insurance, here are some tips to help you more safely navigate the open enrollment season. Medicare A variety of scams take advantage of Medicare recipients. Here are a few: An “official Medicare agent” knocks on your...
Colleen Tressler, Consumer Education Specialist, FTC
Earlier this year, I told you that the FTC and the Florida Attorney General (AG) acted to temporarily halt an Orlando-based operation that not only used illegal robocalls to pitch so-called “free” medical alert devices to older consumers, but also lied about the cost and quality. I’m now pleased to report that a settlement obtained by the FTC and the Florida AG has permanently shut down the operation. In addition, the defendants are banned from...