Consumer Alerts

Did you recently get an email about your federal student loans? Not sure about the status of your federal student loans? Start by logging in to StudentAid.gov. You’ll see information about your loan

Say you get a letter that seems to come from a bank. It says it’s related to your property, has the words “FINAL NOTICE,” printed on the letter, and has what looks like a refund check attached. Your

With Mother’s Day just around the corner, you may be looking to get the mom in your life a last-minute gift. Maybe you’re looking to get her a gift card for a favorite restaurant or spa. That’s great

You may have heard the news: JOANN Fabric & Craft stores are closing — and holding big clearance sales before they shut their doors. Looking to grab some deals? The real JOANN sales are only happening

Have you gotten a robocall about a discount on phone, TV, or internet services? Scammers are pretending to be businesses and making robocalls about “discounted services” if you pay with a gift card

Have you ever gotten a text message about a package coming via the United States Postal Service? Maybe it confirmed your order, said a package is out for delivery, or said there’s a problem like

Talking with your kids about your family’s rules and expectations is key to helping them establish good online habits. Some parents use parental controls to reinforce those good habits — and create

Did you know that people almost always open text messages? In a new Data Spotlight about the big jump in reported fraud losses involving text scams, the FTC notes a study finding open rates can be as

You’re online and get a message or pop-up alerting you to a problem with your computer. The message might even say or suggest it’s from Microsoft, Apple, or Geek Squad. Should you click immediately to

Kids and video games often go together like peanut butter and jelly. Here’s something else that goes along with some video games: Ads competing for your kid’s attention at every stage of their video

Recovering from the storms that brought deadly tornados and severe flooding from the South to the Midwest will take time and patience. If you’ve been displaced by a weather emergency, or your home or

April marks the one-year anniversary of the FTC’s Impersonation Rule. Here’s how impersonation scams can hurt people, and what the FTC is doing to fight back.

Online search results can offer significant benefits to consumers, helping people find what they’re looking for. But online search results are also used by scammers to steer you in the wrong direction

Have you ever paid for something and later found out you could have gotten it for free? It might make you wish someone had told you it was free — before you paid. That’s what a lot of people have

All year long, scammers are looking for ways to steal your hard-earned money. FTC data shows people reported losing $12.5 billion to scams in 2024, which is up $2.5 billion from 2023. April is

You’re not the only one getting scammy text messages about unpaid toll charges or issues with your Amazon account. Chances are your tweens and teens with phones are getting them, too. Sure, you can

Using old tactics and new twists, scammers are impersonating government agencies, including the FTC, to try to steal people’s personal information and money. The FTC is committed to combatting these

Scammers sometimes make you think you’ve hit a stroke of good luck. But if your million-dollar cash prize letter comes with instructions to pay a small fee — maybe for taxes, reporting, or handling —

Scammers tell all kinds of stories to try to get your money or information. They might call, pretend to be from a government agency, and say you owe a fine. Or they may pose as a friend or love

Did you or someone you know report a scam to the FTC in 2024? Thank you! Those reports help the FTC bring enforcement cases and educate people about scams. Let’s jump into the top 2024 scams.