Consumer Alerts

The holiday shopping season is over, but the issues you’re having with a product might not be. Here’s what to do about it. Whether something you bought arrived defective or damaged, or not at all, it

Whenever severe weather strikes — blizzards, heavy winds, or the recent devastating fires in Los Angeles — you can bet scammers are following the news to target people affected. So, how do you protect

Enrolled in a Medicare Advantage plan you’re not sure is right for you? You can make changes to your health and prescription drug coverage during the Medicare Advantage open enrollment period, which

Scammers lie and pretend to be someone they’re not to trick you into giving them money, access to your accounts, or your personal information. They pretend to be from a business you know or from a

New year, new chance to think about ways to protect yourself from identity theft. What’s one way? Freeze your credit.

March is coming right up — which means National Consumer Protection Week (NCPW) isn’t far behind. This year, NCPW is March 2-8, 2025. Now’s the time to start planning.

During IDTAW, the FTC and its partners work together to share information on what identity thieves want to steal and why, understand how identity theft happens, and learn how to avoid it. Identity

If it’s not scammers spamming your phone with texts or filling up your inbox with emails, it’s your mailbox crammed with ads and other mail you didn’t ask for. The junk messages and mail might seem

An unexpected package from an unknown sender arrives in your name. You open it and find a note that says it’s a gift, but it doesn't say who sent it. The note also says to scan a QR code to find out

Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. Scammers are pretending to be tolling agencies from coast

Are you interested in learning more about how to protect yourself from identity theft? Check out Identity Theft Awareness Week. During the week, the FTC and its partners will host free webinars and

What could be better than opening the mailbox or the front door and finding an unexpected package? Free gifts might seem like fun — but when an unexpected package lands on your doorstep, it may come

It’s that time of year when ads enticing you to upgrade your mobile phone seem to be everywhere you turn. If you’re thinking about upgrading your phone, here are four easy steps to remove your

With scammers targeting our entire life savings with their schemes, we all need to be alert and know how to detect their latest tricks. Something as simple as talking about scams you know about is a

Scammers are impersonating attorneys and law firms, offering immigration services on social media. The posts on Facebook and other platforms might be in English or your preferred language. If you

You’re probably getting emails, texts, and calls asking for end-of-year donations. It’s the season of giving, after all. Scammers know this is a popular time to donate, so they’re out there, too

For many, December means spending lots of money on presents, food, travel, and other things to get you through the end of the year. And after we stretch our wallets, January’s often for taking stock

Doing some holiday shopping? Here’s a type of gift card scam to look out for: scammers can get the gift card number and PIN before you buy the card. So if gift cards are on your holiday shopping list

During the holidays, adding a dog, cat, or other adorable animal to the family is top of mind for many, and scammers know it. While there are lots of fur babies waiting for their forever home

Did someone reach out and offer free, in-home perks like cooking and cleaning in exchange for your Medicare number? Don’t give it. That could be a scammer trying to commit hospice fraud.