Consumer Alerts

Getting an urgent call from what sounds like your utility company might make you think: Did I forget to pay my bill? The caller says there’s a way to avoid shutoff and fees: they’ll send you a barcode

When temperatures rise, utility costs do, too. While reputable companies can help you save money with clean or solar energy improvements, scammers offer more than they can deliver. The scams vary, but

You get a text message from a number you don’t know, asking when you’re free to catch up over a cup of coffee. Don’t perk up just yet. That invitation for a coffee date might sound like it’s from a

The FTC says online healthcare career-training company Career Step targeted people — including military servicemembers and spouses — with false advertisements and other illegal tactics. Learn what the

Most people can probably agree that there are few things more frustrating than airline delays or cancellations that leave you stranded at the airport. Whether the issues are the result of an

Military families move regularly, sometimes every two to three years. So you may find yourself checking out new digs as you plan a move to another duty station. That’s when you could run into a rental

You might be a spouse who’s PCS’d to a new location or a servicemember getting ready to retire — and you’re probably eyeing new career possibilities. You know where to look for a job, but do you know

People are getting letters in the mail from a law firm saying that one of their clients has died and they’re looking for the heir. You are, they say, that heir! (Spoiler alert: you’re not.) The letter

Investment scammers claim you’ll get big returns investing in a hot new money-making “opportunity” — maybe something like cryptocurrency. Some scammers say you’ll likely make a lot of money if you

Lots of scams start online, but sometimes the scammer parks right next to you at the bank or outside a store. People are reporting millions of dollars lost in a scam that targets active-duty military

If your new online friend or romantic interest says they have an emergency and need money, it might not mean they have bad luck. It’s more likely they’re a scammer trying to grab your money. So, how

Did someone supposedly spot fraud or criminal activity on one of your accounts? Did they offer to help “protect” your money by moving it from your bank, investment, or retirement account? Maybe they

Buying a used car instead of a new one might save you some money. But finding, researching, and negotiating to get a used car can be challenging. Online sellers might claim to make buying a used car

Do you wear glasses or know someone who does? Read on to learn about important updates to your rights under the Eyeglass Rule.

Some student loan debt relief companies will lie and say they’re affiliated with the Department of Education when they’re not. They want their bogus claims of “guaranteed” loan forgiveness (for a fee)

July is Military Consumer Month, so we’re deploying advice you can use. No matter what stage of military life you’re going through, you could encounter an imposter scam: someone pretending to be your

With so many people on social media, it’s no surprise that scammers are there, too. A scammer might, for example, send you a message on Facebook, LinkedIn, or WhatsApp offering a chance to invest in

Wondering if you need an international license to drive in a country you’re visiting? Every country has its own rules for visitors who want to drive. In some, like Canada, your U.S. driver’s license

If you meet someone on social media or a dating website or app, how can you tell if their profile is real? They say they’re in the military — but scammers especially like to pose as military

Here’s a new scam spotted on social media: appointment setting jobs. They claim you can work from home and make big money. But just what does an appointment setter do? And how can you tell the