Consumer Alerts

Here’s a fun way to think about a tricky topic. You know the scene in Lewis Caroll’s Alice in Wonderland when the white rabbit hops off saying “I’m late! I’m late! For a very important date!”? Imagine

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the

If you’re a servicemember you know you’re part of a special group – those who have answered the call to serve our country. You also know that being in the military may mean long periods of time away

For nearly 10 years, a Washington couple, Peter and Carolyn Cook, claimed to help their clients navigate applications for state and federal need-based programs for necessary care — namely, Medicaid

“Hi, this is Rachel from Card Services calling about your credit card account. It appears that you are now eligible for a significantly lower interest rate on your account. However, this offer is

Want to work from home? How about a job helping small businesses get loans or cash advances? For people recruited by Money Now Funding (aka Nationwide Lending, among other names), it seemed like a

Nowadays, you can encounter a scam artist just about anywhere — online, over the phone and even at your door. Here are a few ruses that might come a’ knocking, and tips to avoid getting taken:

If the dog days of summer have you panting for an indoor workout, you might be thinking of joining a gym. But before you sign on the dotted line, here are a few tips to help you find a club that best

It’s back to school time. That means forms, forms and more forms – the school directory, scholarships, sports teams, scouts, and the list goes on. As you get started, consider these tips for keeping

In order to attract unsuspecting investors and gain their trust, fraudsters may boast about credentials they do not have. They may fabricate, exaggerate, or hide facts about their backgrounds to

If you're part of the millennial generation, your financial life is probably no walk down easy street. A new study by the FINRA Investor Education Foundation, The Financial Capability of Young Adults

What’s going on in your life today? Preparing to graduate? Have a changing family dynamic? Returning from military service? Or just moving into this country? Big life changes seem to come frequently

You wouldn’t leave your house keys in the door, would you? Of course not — most people keep their homes and cars locked and secured at all times. If not, someone could get in and steal your belongings

Ever complete an online application to get the best rate on a loan? Or enter your email address on a website to learn more about colleges you’d like to attend? Getting products and information this

Are you a servicemember, family member, PFM or other leader in the military community? You won't want to miss this webinar on July 13 at 1:00pm (EDT) with tips from our new site, IdentityTheft.gov

It’s no secret that servicemembers and their families face particular challenges and stresses. Scam artists are skilled at knowing exactly how to exploit those challenges. They’ll lie or try any

Have you ever thought about having your very own solar system — that is, solar panel system? You may see ads urging homeowners to “go solar” — use renewable energy, buy less electricity from the

Let me set the scene: your friend John is rushing to get his daughter from school and his son to the soccer field, and he still needs to stop at the grocery store because there’s nothing in the fridge

Tired of robocalls? The FTC just shut down Payless Solutions, a scam using illegal robocalls to lie about lowering your credit card interest rate. Here’s the scam: A robocall – often from “Card

If you shop online — and who doesn’t? — you might notice that some websites let you pay with bitcoins. Virtual or crypto currencies like Bitcoin can be a fast way to pay online, or in person with a