Consumer Alerts

David Winfrey was one of the excellent panelists at our recent military financial workshop in San Antonio. David is a financial counselor at Fort Sam Houston. He has a passion to help wounded warriors

If you’re planning a business trip or vacation, you may have to make a decision about how to pay tolls when you rent a car. Most rental car companies offer ways to pay tolls automatically, but that

One thing we’ve learned at the Federal Trade Commission (FTC) is that scams often follow the news – especially when there’s a natural disaster, like Hurricane Harvey, in the headlines. Case in point

Have you ever filed your taxes using an online tax prep account? If so, you’ll want to know about the FTC’s recent settlement with TaxSlayer, LLC. What happened? From October until December 2015

Getting a call from a debt collector can be stressful. But it can be downright frightening when the caller uses lies, profanity and threats to try to get you to pay. In a case announced today, the FTC

It’s heartbreaking to see people lose their lives, homes, and businesses to the ongoing flooding in Texas. But it’s despicable when scammers exploit such tragedies to appeal to your sense of

Hurricane Harvey has devastated much of Southeastern Texas. Once the rain and floodwaters recede, it’ll be time to take stock and develop a recovery plan. The process may seem overwhelming. Here are a

People who lost money to a telemarketing tech support scam will soon get an email with instructions to claim a partial refund. The refunds are the result of an FTC case against Advanced Tech Support

To promote Contact Lens Health Week 2017, the FTC will be a guest on a live Twitter chat hosted by the Centers for Disease Control and Prevention. This year’s theme is Healthy habits mean healthy eyes

It’s hard to pass up a job opportunity that promises a large income and the flexibility of working entirely from home. Especially when the opportunity appears at the top of your online search results

Another day, another scam. Case in point: the Federal Reserve Bank of New York reports that scammers are telling people they can pay their bills using so-called “secret accounts” or “Social Security

Usually, when I pay with a check, I write it out and sign it, or I direct my bank to send it on my behalf. But what if a check is drawn on my account but I didn’t write it, sign it, or tell my bank to

As a consumer, you expect companies to honor their promises to protect your personal information. As the nation’s consumer protection agency, so does the FTC. Today, the FTC announced it reached an

You’re online, ready to buy concert tickets the second they go on sale, and then … they’re sold out. Were you beaten by a ticket bot? Here’s what you need to know. What are ticket bots? They’re

Consumers are reporting another government imposter scam – this time the scammers are pretending to be calling from the National Institutes of Health (NIH). According to reports, callers are telling

Military Consumer and @StopFraudCo will host a Twitter chat to talk about back to school issues for military families on August 10, 2017 at 1 p.m. M.T. / 3 p.m. E.T. We’ll talk about child identity

You’ve probably seen online ads with offers to let you try a product – or a service – for a very low cost, or even for free. Sometimes they’re tempting: I mean, who doesn’t want whiter teeth for a

On average, military families move every two or three years, 10 times more often than civilian families. While the military is known for efficient and organized moves, it can be challenging to ensure

Know someone who’s behind on their bills? Maybe debt collectors are calling for payment? Our new debt collection video can help you understand your legal rights – and may lower your stress level. In

If you are planning a trip outside the US, you have probably been collecting tips on everything from great restaurants to comfortable walking shoes. Here is our contribution: when you search for