Consumer Alerts

Imagine this: You’re at home one evening when a sudden storm knocks out your power. You reach for that flashlight you keep in the kitchen drawer just for emergencies. You flip the switch, and the

Veterans should be aware of a marketing scam targeting callers trying to reach the Department of Veterans Affairs (VA) National Call Center or GI Bill Call Center. A marketing company has established

The FTC’s mission is to protect consumers. And one group of consumers who can face specific kinds of challenges? Our military community. For many young servicemembers, time in the service is their

Veterans Day is a special time to honor all those who have served our country. According to the Department of Veterans Affairs, more than 22 million veterans live in the U.S. today. And yet, for all

You can rent a movie, a car, furniture or electronics of various kinds. And now, you can rent tires. You read it right: rental tires. They are, it turns out, a growing business. The price of rubber is

You’ve served the nation and maybe you’re thinking about heading back to school to start the next chapter of your career. Colleges are there to help you, right? Hmm, not so fast. Not every school has

Phantom debts – sounds a little like a ghostly Halloween prank. Unfortunately, it’s no joke. Some fake debt collectors may try deception and threats to pressure you to pay debts that you don’t owe

When it comes to tricking you out of your money, for scammers it’s Halloween all year long. In 2011, an estimated 25.6 million adults (10.8 percent of the U.S. adult population) were victims of fraud

Every now and then, many of us get the strange feeling someone’s watching us. Given how easy it is these days for companies to gather information about where we are, what we’re doing, and how we’re

It’s heartbreaking to see people lose their lives, homes, businesses, pets and livestock to ravaging floodwaters. But it’s despicable when scammers exploit such tragedies to tug at your heartstrings

Who doesn’t like to get something for free? That’s what scammers are hoping when they send out messages like this: You've been selected for a free $1000 giftcard! Enter the code 'FREE' at

If you need some fast cash, you may be tempted by ads touting online payday loans. But before you click on a link and share your personal information, I have a cautionary tale to share. There once was

Thinking of buying an IP camera to keep an eye on your home or business when you’re away? Or maybe you‘ve already set up a security camera that you can access remotely? If so, you’ll want to read this

The FTC, the nation’s consumer protection agency, first warned consumers to be on the lookout for flood-damaged cars in the aftermath of Hurricane Sandy. Almost a year later, news reports indicate

So you’ve just reported to your first duty station and you’re thinking you could use a set of wheels. Just make sure you’re not the one who gets rolled. There’s an army of car salesmen camped outside

On July 17 th, the National Association of Consumer Advocates (NACA) was proud to partner with the Federal Trade Commission (FTC), and other governmental agencies and advocacy organizations, to

We’re all consumers and information is the first line of defense in the marketplace. Everyone can benefit from amping up their consumer know-how and getting the inside skinny on avoiding scams.

Today, the first Military Consumer Protection Day (MCPD), we’re joining 26 other federal, state government, and non-profit organizations – including the Department of Defense, the Federal Trade

Are you a Coast Guard service member who needs help with managing your personal finances? Have you tried to access certain resources to no avail? Are you currently having problems with budgeting

Because of their steady income, their highly mobile lifestyle, and the fact that they are held to higher standards of debt repayment under the Uniform Code of Military Justice, servicemembers can fall